Shipping Policy
1. Processing Time
- All orders are processed within 2-3 business days (excluding weekends and holidays) after payment confirmation.
- Pre-order items will be shipped according to the official release schedule.
2. Shipping Methods & Regions
We ship internationally via SF Express, DHL, FedEx, and UPS, ensuring reliable and trackable delivery.
Shipping Zones & Methods
| Zone | Regions | Shipping Method(s) | Estimated Delivery Time |
|---|---|---|---|
| United States | USA | SF Express | 7-12 business days |
| United Kingdom, Spain, Netherlands, Portugal, France, Germany | UK, ES, NL, PT, FR, DE | SF Express | 6-10 business days |
| Canada | Canada | SF Express | 10-15 business days |
| Europe (Other Countries) | Austria, Czech Republic, Denmark, Ireland, Sweden, Hungary, Lithuania, Slovakia | SF Express | 6-10 business days |
| Australia & Italy | AU, IT | SF Express | 10-15 business days |
| Middle East | Saudi Arabia, UAE | SF Express, DHL, UPS, FedEx | 6-22 business days |
📌 Note: Delivery times may vary due to customs processing and unforeseen delays.
3. Shipping Cost Calculation
- Shipping costs are determined based on the package weight.
- The exact shipping fee will be calculated at checkout based on the selected shipping method and order weight.
4. Tracking Information
- A tracking number will be provided for every order, allowing you to monitor your shipment on the courier’s website.
- Please allow 1-2 business days after shipping for tracking updates to appear.
5. Customs Duties & Taxes
- International Orders: Orders may be subject to customs duties, import taxes, or additional fees, depending on your country’s regulations.
- Customers are responsible for any customs fees upon delivery. Kzoneshop is not liable for delays caused by customs clearance procedures.
6. Product Authenticity
At Kzoneshop, we guarantee that all products are 100% official, sourced directly from authorized distributors in South Korea. Every purchase contributes to official music charts such as Hanteo and Gaon, supporting your favorite artists.
7. Contact Us
If you have any questions regarding shipping, please contact us at:
Email: info@kzoneshop.com
By placing an order with Kzoneshop, you agree to this Shipping Policy.